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Shipbeat Is A “Logistics-As-A-Service” To Solve E-Commerce Delivery Woes

21 Aug
Shipbeat Is A “Logistics-As-A-Service” To Solve E-Commerce Delivery Woes

potential here for all retailers to take a good look at service…

TechCrunch

‘Logistics as a Service’ isn’t an entirely new idea. Index-backed MetaPack already helps large online retailers compete with Amazon in the delivery stakes, while Accel-backed Packlink offers something broadly similar for consumers and eBay ‘power sellers’. However, today sees another startup enter the space. 

Denmark’s Shipbeat, which is currently running a beta in its home country, plans to offer an API that aggregates the services of leading parcel delivery companies, such as UPS, Fedex, Royal Mail, Deutsche Post, and DHL etc., in a bid to solve the delivery woes of small to medium-sized e-commerce businesses and enable them to give customers all of the delivery options they desire.

It’s not simply enough to offer delivery; customers demand flexibility and a high level of customer service related to receiving (and returning) goods purchased, such as next or same day delivery, and this is now a key driver of conversion and retention…

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